This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
What I appreciated was that each loan associate I worked with was a specialist in each phase of the loan process. I was also treated with respect and was never made to feel like just “another applicant”.
The entire process seemed to drag on with request for the same documents several times over. The initial quote was not the same as final closing. You can do better. However for the past two years of servicing, I am 100% satisfied.
The entire process went quickly and easily. We were kept informed through the whole process.
The man who helped me was very helpful. I am in my 80's and not so good on technology. He walked me through the process. Could not have done it without his help.
I have made several attempts via email to Ms. FRAZIER requesting her confirmation that with the re-finance, I will not be paying (2) months mortgage. Instead of emailing me back, she calls me on my cell phone, and on both times she called, I returned her call. At one she left a message and rudely stated, "I am returning a call for Max, and this is the second time"! I cannot understand why Ms. FRAZIER did not email me reference my skip payments for (2) months. I just wanted her to confirm.
The pennymac team did a fantastic job. They gave me competitive rates and was able to close on my loan with time to spare. GREAT JOB!
It was fast and very easy.
It was easy and fast. Almost completely on line. John made the process painless.
Great
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,015 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.