PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
Select a rating
PATRICK T.'s profile image
PATRICK T. 
on Birdeye

4 years ago

Everything went smooth from beginning to the end. 

Josette M.'s profile image
Josette M. 
on Birdeye

4 years ago

It took forever to close this loan. there were internal problems on the Penny Mac side of the transaction. I do not know exactly what they were, but was told that by my loan processor Tracy Parker. I know for a fact that my property taxes were not paid on time, and it cost me over 6k in lost tax deductions. My taxes and insurance are included in my payment, yet they weren't paid! the costs of this loan seem to be very high. I got a rate of 3.49% with cash out. It cost me$16,516 for the loan 

KATHLEEN J.'s profile image
KATHLEEN J. 
on Birdeye

4 years ago

Process went well 

Sandra M.'s profile image
Sandra M. 
on Birdeye

4 years ago

All the associates that I worked with were very helpful, informative and professional 

Abby R.'s profile image
Abby R. 
on Birdeye

4 years ago

Gregory was very thorough and very personable. He made the experience smooth. I enjoyed talking with him. He was very clear and answered any questions I had very promptly. I don’t think anyone else could have done as great of a job as he did. PennyMac is lucky to have him! Thank you so much, Gregory! 

Oscar M.'s profile image
Oscar M. 
on Birdeye

4 years ago

Thank you for the great customer service and attention. PennyMac was able to offer me the best rate in the market. The loan process went smoothly and actually exceeded my expectations. Thanks again! #OscarTheSalesman 

Justin K.'s profile image
Justin K. 
on Birdeye

4 years ago

Rates were great, closed on time, and documentation was easy to submit. 

JAY G.'s profile image
JAY G. 
on Birdeye

4 years ago

Everything was great! 

MELVINIA M.'s profile image
MELVINIA M. 
on Birdeye

4 years ago

Brittany was great, however my full MAC team was not on the same page. At the end I only recieved accurate information from Brittany 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.