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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything went smooth from beginning to the end.
It took forever to close this loan. there were internal problems on the Penny Mac side of the transaction. I do not know exactly what they were, but was told that by my loan processor Tracy Parker. I know for a fact that my property taxes were not paid on time, and it cost me over 6k in lost tax deductions. My taxes and insurance are included in my payment, yet they weren't paid! the costs of this loan seem to be very high. I got a rate of 3.49% with cash out. It cost me$16,516 for the loan
Process went well
All the associates that I worked with were very helpful, informative and professional
Gregory was very thorough and very personable. He made the experience smooth. I enjoyed talking with him. He was very clear and answered any questions I had very promptly. I don’t think anyone else could have done as great of a job as he did. PennyMac is lucky to have him! Thank you so much, Gregory!
Thank you for the great customer service and attention. PennyMac was able to offer me the best rate in the market. The loan process went smoothly and actually exceeded my expectations. Thanks again! #OscarTheSalesman
Rates were great, closed on time, and documentation was easy to submit.
Everything was great!
Brittany was great, however my full MAC team was not on the same page. At the end I only recieved accurate information from Brittany
PENNYMAC has a 4.4 star rating with 48,838 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.