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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly agents and very patient
They worked very promptly to get the refinance going and processed. They were very quick to respond to my questions and communicate what they needed from me.
This whole process was done on my cell phone from start to finish. My PennyMac team made it so simple so easy for me that I would recommend PennyMac to anyone and anyone who wants to buy a new home. Thank you PennyMac for taking the stress out of this for me .
Our loan specialist was very fast and thorough, we appreciate the professionalism of the whole team every step of the way.
Letisia was very professional. Answered all my questions in timely matter. Whole transaction went very smooth. Very pleased . Thank you!
Customer service by Ammie Mack was wonderful. She was helpful and pleasant. I had a problem with the refi however because when the notary delivered documents to sign the notary had documents that did not reflect the closing disclosures and the new monthly payment. The payment amount was higher. I contacted Pennymac and I was transferred to Mohammed Ahmed and and new forms were drafted and when the second notary arrived the monthly payment was closer to what we had previously discussed.
I would say it was the timing in the patience of going over the overall procedure of refinancing
Our Loan Specialist was amazing. I would recommend Carmelita to all of my friends and family. She made this process quick and relatively painless. She is very knowledgable in what she does. Sincerely, JoDee McNutt
Great Experience from start to finish -Martin
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,968 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.