PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
Select a rating
THOMAS C.'s profile image
THOMAS C. 
4 years ago

Loan process was extremely easy and the team I had did great. Only 1 question was answered incorrectly. I asked if the negative balance was money that I would receive and I got a call back saying that it was not but it was. Not a big deal at all,very satisfied with the team. 

Gerald Carey J.'s profile image
Gerald Carey J. 
4 years ago

Penny Mac provided great service and had been really easy to use. 

KELLY T.'s profile image
KELLY T. 
4 years ago

I was hoping to save $200 a month by refinancing at a lower interest-rate. But after the loan was complete it was $30 more than what I was paying now! I was a little disappointed in that but then my closing agent explained that my taxes and insurance were going up and that was why it was costing me more! 

LORI W.'s profile image
LORI W. 
4 years ago

Smooth process and great communication! 

Tahare C.'s profile image
Tahare C. 
4 years ago

Excellent service! 

Brian J.'s profile image
Brian J. 
4 years ago

Easy to work with 

Gabriel Pineda R.'s profile image
Gabriel Pineda R. 
4 years ago

PennyMac made this a smooth easy process. Everything was explained and my questions I had was answered. This was my first refinance and PennyMac guided me the whole way from the beginning till the end. Thank you. 

STEPHEN L.'s profile image
STEPHEN L. 
4 years ago

Quick, courteous and with no suprises, no pain. Great Job. 

MICHAEL C.'s profile image
MICHAEL C. 
4 years ago

We expected to have a great big castle because of COBID-19, but we didn't and we're pleased. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.