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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,841 reviews
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KENNETH J.'s profile image
KENNETH J. 
on Birdeye

4 years ago

From my request to refinance to closing ALL went very smooth and well. 

MARK S.'s profile image
MARK S. 
on Birdeye

4 years ago

Even with covid-19 happening and an unexcepted medical emergency on our side, Deborh was great. She worked with our needs and our timing. Thanks for everything! 

Victor C.'s profile image
Victor C. 
on Birdeye

4 years ago

The service I received was clear and concise. Paulette and the representatives I work with answered all my questions promptly and the process was quick. The service was outstanding. 

James P.'s profile image
James P. 
on Birdeye

4 years ago

The whole process was about as easy as a refinance could be, in my experience. 

ONAOLAPO O.'s profile image
ONAOLAPO O. 
on Birdeye

4 years ago

Jeffries Ramone Johnson and Nichole Littleton were amazing to work with. Keep up the great hard work! 

Bernard L.'s profile image
Bernard L. 
on Birdeye

4 years ago

Closing took longer than expected and closing cost could have been less. Also the rate refinanced that was given could have been more competitive. 

MARGARET T.'s profile image
MARGARET T. 
on Birdeye

4 years ago

Everything about my loan was well explained . They. Were smart and intelligent.Very excellent customer service.Thank you  

Roger D.'s profile image
Roger D. 
on Birdeye

4 years ago

Very professional.....Responded quickly to questions...Pleasant to talk with.... 

Katherine H.'s profile image
Katherine H. 
on Birdeye

4 years ago

Ms. Lana Thomas made this process a breeze! She was responsive to all of my questions in an exceptionally timely manner, she very clearly and patiently took the time to explain everything to me in detail and in terms I could understand and she was courteous and professional in all of my communications with her. Ms. Thomas was very pleasant and likable and I am glad that she was the person who handled the refinance of my home! Thank you Ms. Thomas! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,841 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.