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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,656 reviews
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James V.'s profile image
James V. 
4 years ago

N/A 

William Ransing J.'s profile image
William Ransing J. 
4 years ago

I was very impressed with the process, it went very well, thank you Penny MAC, looking forward to a great relationship in the future. 

Gerald K.'s profile image
Gerald K. 
4 years ago

I appreciate Jason and the entire PennyMac team for their professionalism and prompt services. Thank you, Gerald 

Matthew S.'s profile image
Matthew S. 
4 years ago

A+++ 

Terry E.'s profile image
Terry E. 
4 years ago

Document person did a good job 

MICHAEL D.'s profile image
MICHAEL D. 
4 years ago

Everyone that I came in contact with in the refi process from the very beginning to the signing of the loan docs was world class professional , and easy to do business with. 

JACK C.'s profile image
JACK C. 
4 years ago

We were told the loan would close by April 15th. Then we were told April 20th. It finally closed on April 30th. The notary which was used was rude and arrogant. He acted like we were wasting his time if we asked a question and tossed the signature pages at us without giving us the entire documents until after all those pages were signed. We knew the loan took 3 days to fund but only after I emailed after the 3rd day did we receive our funds. 

ANGELA C.'s profile image
ANGELA C. 
4 years ago

Everyone on my team was very professional. Closing was ahead of schedule and they always updated me with any changes. 

Marty W.'s profile image
Marty W. 
4 years ago

Fastest refinance I ever had maybe du to my original loan was with pennyMac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.