PENNYMAC

JOCELYNN K. 

on Birdeye

5 years ago

Ivonne was great! When I felt concerned about having a stranger in my home during all this health crisis, she was a great fiduciary. And communicated to the notary my health and safety concerns. 

Daniel M. 

on Birdeye

5 years ago

I had a great first time home loan experience. I would highly recommend working with Daniel Vera and Martha Masuda! 

JOSEPH A. 

on Birdeye

5 years ago

It took multiple times with several different agents over weeks to get to speak to a supervisor over what the closing issues were.. And after speaking with a supervisor problem was resolved the next day. Was told on multiple occasions I could not be transferred to a supervisor. And this was after 60 day of the refinance process before I asked. 

Lionires V. 

on Birdeye

5 years ago

From the start of the loan it was very smooth. Once we got close to the closing date, that was agreed upon by all parties, is when everything became unorganized. There was no communication at all during closing date. I was told I would not be able to close on the closing date because no one knew what the closing cost would be. We ended up getting called and asked why we were not at the closing office. The closing was a very stressful event. 

BRIAN Y. 

on Birdeye

5 years ago

. 

Eric W. 

on Birdeye

5 years ago

Very good service process was easy 

Paul F. 

on Birdeye

5 years ago

you did what I needed and wanted done from a refinance 

RODRICK H. 

on Birdeye

5 years ago

Fast Start, Fast Finish! Process was better than expected. PennyMac's Team exceeded my expectations. Rod D Atlanta GA 

Nicole P. 

on Birdeye

5 years ago

From the beginning to the end of this process, everything was clear. Everyone was helpful and courteous! I’m highly impressed with how well I was taken care of! Thank you, Team!!! 👍🏻😄