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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,666 reviews
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JOCELYNN K.'s profile image
JOCELYNN K. 
4 years ago

Ivonne was great! When I felt concerned about having a stranger in my home during all this health crisis, she was a great fiduciary. And communicated to the notary my health and safety concerns. 

Daniel M.'s profile image
Daniel M. 
4 years ago

I had a great first time home loan experience. I would highly recommend working with Daniel Vera and Martha Masuda! 

JOSEPH A.'s profile image
JOSEPH A. 
4 years ago

It took multiple times with several different agents over weeks to get to speak to a supervisor over what the closing issues were.. And after speaking with a supervisor problem was resolved the next day. Was told on multiple occasions I could not be transferred to a supervisor. And this was after 60 day of the refinance process before I asked. 

Lionires V.'s profile image
Lionires V. 
4 years ago

From the start of the loan it was very smooth. Once we got close to the closing date, that was agreed upon by all parties, is when everything became unorganized. There was no communication at all during closing date. I was told I would not be able to close on the closing date because no one knew what the closing cost would be. We ended up getting called and asked why we were not at the closing office. The closing was a very stressful event. 

JARRED C.'s profile image
JARRED C. 
4 years ago

Lauren Aslin was great to work with! 

JEREMIAH H.'s profile image
JEREMIAH H. 
4 years ago

Our M.A.C team was amazing! They worked really hard so that everything went smooth and cost us as little out of pocket as possible. They are the best and I would recommend them to anyone. 

Nicole P.'s profile image
Nicole P. 
4 years ago

From the beginning to the end of this process, everything was clear. Everyone was helpful and courteous! I’m highly impressed with how well I was taken care of! Thank you, Team!!! 👍🏻😄 

Mindy R.'s profile image
Mindy R. 
4 years ago

Fees and points were a bit high but process was great 

Steven D.'s profile image
Steven D. 
4 years ago

Workers are very nice. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,666 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.