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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Ivonne was great! When I felt concerned about having a stranger in my home during all this health crisis, she was a great fiduciary. And communicated to the notary my health and safety concerns.
I had a great first time home loan experience. I would highly recommend working with Daniel Vera and Martha Masuda!
It took multiple times with several different agents over weeks to get to speak to a supervisor over what the closing issues were.. And after speaking with a supervisor problem was resolved the next day. Was told on multiple occasions I could not be transferred to a supervisor. And this was after 60 day of the refinance process before I asked.
From the start of the loan it was very smooth. Once we got close to the closing date, that was agreed upon by all parties, is when everything became unorganized. There was no communication at all during closing date. I was told I would not be able to close on the closing date because no one knew what the closing cost would be. We ended up getting called and asked why we were not at the closing office. The closing was a very stressful event.
Lauren Aslin was great to work with!
Our M.A.C team was amazing! They worked really hard so that everything went smooth and cost us as little out of pocket as possible. They are the best and I would recommend them to anyone.
From the beginning to the end of this process, everything was clear. Everyone was helpful and courteous! I’m highly impressed with how well I was taken care of! Thank you, Team!!! 👍🏻😄
Fees and points were a bit high but process was great
Workers are very nice.
PENNYMAC has a 4.4 star rating with 48,666 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.