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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The closing process was explained from beginning to end.
Gina Merritt and the Mac Team gave us prompt and courteous service. Very professional!
Overall it was great. However, you waited til 2 days before closing to reconfirm my wife’s employment and we were literally signing the closing documents when you cancelled the closing because you hadn’t received the confirmation. Not impressed!
Replies/communication were hampered GREATLY by the Covid19 impacts on working locations. I do NOT fault Mykela for this, AT ALL. She and Ranjnesh "Angel" Prasad were fantastic to work with; knowledgable, patient, and very helpful.
The process for this VA refinance was very easy and quick! The communication was clear and everything was handled professionally.
Julian was very professional, knowledgeable, proactive and responsive throughout this process.
At this time with most folks working from home this can not be easy to do. My entire team was very kind and personable. If we discussed something it came back to us just as we had discussed it . Being older and not really tech top, they were very kind and helpful in every way. We thank you so much. Larry and Millie Penn
Great experience!
Questions and concerns regarding the disbursement of funds were not addressed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.