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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
No communication. Loan was canceled without my consent. Took too long to close. Did not receive feedback of what the hold up was. No sense of urgency on PennyMacs behalf to close despite me calling and requesting an expedite. Received no communication on why my loan was canceled and ended up paying more than initially told.
No thank you
the calls from your company were late in the evening for me. Getting ready for bed is not a good time to be receiving calls from anyone
I was kept informed all through the process. Erandany was very responsive and followed up on all my questions quickly. Very knowledgeable and made the process easy.
.
This was my fourth loan with Pennymac and I was very familiar with the process. While I commend anyone for his command of the English language, I would suggest he receive additional schooling in order for him to master the clarity and enunciation of English. He was very difficult to understand, but we managed. The call in center for servicing loans is very difficult to maneuver with extremely long wait times on the phone. Overall, good job everyone!
Dry quick and easy process
Efficient process, good communication from the lender.
My re-finance went extremely smoothly. Everything was clearly communicated from start to finish. Very happy I chose to refinance with PennyMac and their team!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,842 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.