PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,968 reviews
Select a rating
JENNIFER C.'s profile image
JENNIFER C. 
5 years ago

My only concern was that closing costs were higher than expected especially during the current pandemic crisis 

NICKEY G.'s profile image
NICKEY G. 
5 years ago

Easy and painless transaction! 

JEREMIAH B.'s profile image
JEREMIAH B. 
5 years ago

It is a complicated time...but the loan process still went smoothly. Signed closing docs in my house. Everything was easy. I did make a house payment that I should not have, but should get that money back. Thank you. 

Aaron J.'s profile image
Aaron J. 
5 years ago

Thank You..  

John Wedge I.'s profile image
John Wedge I. 
5 years ago

** 

John T.'s profile image
John T. 
5 years ago

Even though this was our first experience with a refinance it was by far the most Pleasant and assuring that we could have imagined. Carl Wren was very efficient as well as Regina. We will definitely be going through PennyMac again for future endeavors 

LUTHER T.'s profile image
LUTHER T. 
5 years ago

From beginning to end, everyone was very professional, informative, and clear on what steps were next. Everyone was very warm and friendly in personality. We enjoyed working Blen immensely. She worked very hard to close this loan, as well as many others on Mymacteam. Thank you. 

Pat S.'s profile image
Pat S. 
5 years ago

The process was a little slow. But overall was great 

Chris A.'s profile image
Chris A. 
5 years ago

The final cost to close was not accurate. I was told 3 different amounts and none of them matched. It took calling and emailing several people, several different times before it was cleared up. The closing document on esign was not correct so I would not sign it. Because of lack of communication, and not having the correct cost to close, I emailed the notary and canceled so their time wouldn't be wasted. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,968 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.