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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was great that from the loan to application until closing it only took 4 weeks for my cash out refinance.
Everything went very well!
Agents were very kind and helpful.
DeBorah stayed in touch and kept us updated throughout the entire process. She was pleasant, professional, and always helpful.
Doing the whole process online was very easy and ensured we had our social distance. The only thing we had to do in persone was sign papers for closing. Very helpful in this time of COVID19.
Paulette was very helpful when I could get her. But, one problem with the system is that when I called her back the person who answered refused (a couple of times) to get me to her directly. I didn't think I needed to start all over with the new person since Paulette would always know what I was talking about. She corrected a couple of mistakes that were made originally in a timely manner. To summarize, when I was able to talk or email directly with Paulette, all was done professionally.
All questions were addresses as they came up. We closed ahead of schedule and I was able to remain in contact with the same contacts throughout the process. I want having to start from zero with some random resource ever interaction.
Great experience.
Loved working with Jamie during this situation.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,066 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.