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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,087 reviews
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KENNETH P.'s profile image
KENNETH P. 
5 years ago

PennyMac worked very hard with us to reach the goals we where trying to accomplish and they Did!! All my questions where answered throughout the process. Process took longer than we anticipated seeing how we where already PennyMac customers. But at the end it was everything we wanted! Thank You! PennyMac! 

Nelsie R.'s profile image
Nelsie R. 
5 years ago

A very clear and smooth process since the beginning to the end! Thanks for your help and having my best interests in mind! 

EDWIN N.'s profile image
EDWIN N. 
5 years ago

Good overall experience. They matched the best offer I could find. Very polite and helpful. 

ANDREW L.'s profile image
ANDREW L. 
5 years ago

Everyone was pleasant and answered my questions in a timely manner. 

Joshua M.'s profile image
Joshua M. 
5 years ago

Greg made the process easy and looked into everything we asked him to and always got a quick response back. He was by far the best person to deal wirh throughout the process. 

Paul R.'s profile image
Paul R. 
5 years ago

Our refinance with PennyMac was very smooth. The expectations and communication throughout the process were thorough, professional, timely and friendly. We would definitely recommend using PennyMac for loan services! 

DARRYL B.'s profile image
DARRYL B. 
5 years ago

My refinance went extremly smooth and with painless effort on my part , good communication quick responses and acknowledgements of the receipt of documentation by Greg Johnston and the Pennymac team.This experience was overall a pleasant surprise in that both the ease at which the process progressed and timely conclusion of loan Closing . My thanks for the help . Sincerely. Darryl Bonner.  

MARY C.'s profile image
MARY C. 
5 years ago

The process move with ease until I was given a closing date. The attorney did not show or call. Nor did a representative from Pennymac call. And to further the lack luster service the loan processor did not yame full responsibility for the snafu. 

EDWARD G.'s profile image
EDWARD G. 
5 years ago

Tracy and the Support Team did an outstanding job. I could could not get Michael, the Loan Officer, to return my phone call when I requested or one of their team members sent him a message to call me. Finally he did respond on an email and I greatly appreciated his help with getting our interest rate lowered than what was previously quoted. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,087 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.