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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,858 reviews
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AHMED M.'s profile image
AHMED M. 
on Birdeye

4 years ago

Thank you all 

MICHAEL E.'s profile image
MICHAEL E. 
on Birdeye

4 years ago

There was a lot of communication and updates on the progress of my refinance. What you asked for to close was ridiculous. You asked for more to refinance than you did to originally finance it just one year ago. It could have been much more streamlined. I kept asking if this is all the underwriters need and they would keep coming back with more. At least a half dozen times I asked for everything needed to close, but when I supplied one round of documents, they asked for more.  

Ray S.'s profile image
Ray S. 
on Birdeye

4 years ago

Good services 

Gideon L.'s profile image
Gideon L. 
on Birdeye

4 years ago

Mykela Gavin helped us out tremendously throughout the process! 

MATTHEW H.'s profile image
MATTHEW H. 
on Birdeye

4 years ago

Thanks to the team for making this process as easy as possible during a crazy time 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

4 years ago

Everything went well. 

DAVID F.'s profile image
DAVID F. 
on Birdeye

4 years ago

Started process end of November 2019 finally completed April 2020, Has to be the longest re-fi in history. i thought it took too long and honestly was sorry I started the whole process. 

WILLIAM S.'s profile image
WILLIAM S. 
on Birdeye

4 years ago

It was an absolutely phenomenal experience I was very pleased with the timeliness and the service I received. 

Clarity M.'s profile image
Clarity M. 
on Birdeye

4 years ago

Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,858 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.