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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,855 reviews
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JESSE O.'s profile image
JESSE O. 
on Birdeye

4 years ago

Very good service 

DARLENE P.'s profile image
DARLENE P. 
on Birdeye

4 years ago

I decided to refinance since the interest rates where lowered. During the middle of the process they changed my loan type, which was a better deal for me with even lower rates. This postponed our closing for two weeks, which wasn't a problem for me. Everyone I worked with was great. Thank you Penny Mac! They truly appreciate their customers. 

PIERRE C.'s profile image
PIERRE C. 
on Birdeye

4 years ago

Great experience. 

TANGELA M.'s profile image
TANGELA M. 
on Birdeye

4 years ago

The pennymac staff were very friendly, professional and helpful. Refinancing my homeloan was a smooth process without any hassle or headache. The process went exactly as explained. 

Breanne S.'s profile image
Breanne S. 
on Birdeye

4 years ago

All individuals involved were very helpful, and communication was timely. 

CHARLES S.'s profile image
CHARLES S. 
on Birdeye

4 years ago

Everyone on the 'Team' was helpful. The whole process went very smoothly and quickly. Thanks. 

Thomas M.'s profile image
Thomas M. 
on Birdeye

4 years ago

Jorge was thoughtful and attentive through the process. 

JACQUELINE Z.'s profile image
JACQUELINE Z. 
on Birdeye

4 years ago

It was a very easy process. Clinton made it simple from start to finish! 

Cuauhtemoc C.'s profile image
Cuauhtemoc C. 
on Birdeye

4 years ago

we had issues with communication of who would come to are home to Notarize the paperwork, tried calling but no one would pick up the phone or return are call. Also we were told that my husband would be on the title and then when it came to sign he wasn’t so from that part I feel there was miss communication. We do understand that hard due to the epidemic . 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,855 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.