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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Julia and Hilda were a pleasure to work with and helped guide me on any outstanding items. The title company had an issue that we were able to resolve quickly.
Had a great experience with Eric! He was thorough in his knowledge and kept me informed.
Penny mac team is ok, but tough to talk to same person. Call backs did not happen and figures changed from one person to the next. Even though we had Penny mac before, still lots of paperwork on my part. WHY CAN I NOT GET RID OF PMI WITH PENNY MAC? The reviews indicate the results are pretty consistent. Unfortunately. I realize Covid made it more difficult, but still....
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Iceina stayed in touch with me
Excellent service
Very prompt on answering questions. Very good upload site.
Tracy Parker was great throughout the process. She explained everything very clearly and accurately. It has been a great experience working with Tracy and PennyMac for my refinance loan.
The only reason I stayed an finished my loan was Becca of Carmelita she was good to work with an answered questions. Before Carmelita was assigned to my loan this was the biggest shit show I’ve been apart of Once I finished my application I did not hear from the original loan agent again. Not even an email back. He dumped everything onto his assistants lap which the communication was a little better but not much. There were a couple times I had to call an figure things out on my own
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,860 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.