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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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USNIK T.'s profile image
USNIK T. 
5 years ago

Ajanay has been great. The review is worded confusingl and not clear if it is for a person or PennyMac business entity. I feel like the PennyMac employees I have spoken to are all great folks. They have all been patient and polite even when I am being needy. The organization itself is bit awkward and does not make it on its employees. The web portal is annoying. There is a loan status page, I assume it was created so that we can find the current status of the loan. 500 limit hit! :( 

Thuba H.'s profile image
Thuba H. 
5 years ago

A great experience with PennyMac! Definitely five stars to the loan officer Bailey Greene and the M.a.c team, Brian Mitchell who did a good job to close my loan as scheduled. I would come back to PennyMac for home loan services in the future. Thank you! 

David S.'s profile image
David S. 
5 years ago

George did a better job than the people who we, originally had, at our closing, when we first bought the house. He is a good guy. I recommend him. 

JAIME VELAZQUEZ- S.'s profile image
JAIME VELAZQUEZ- S. 
5 years ago

The person who you submit you loan to should stay in contact with you while the loan is processing. I had a lot of questions for the person before the loan processing but that person never amswered his phone or emails. So, basically after he did his part he just forgot about me. 

MIGUEL Del R.'s profile image
MIGUEL Del R. 
5 years ago

Was A Great Job We all The Team Thank you.. 

JACOB W.'s profile image
JACOB W. 
5 years ago

Very prompt and ahead of schedule. 

KEVIN D.'s profile image
KEVIN D. 
5 years ago

Julian McCaskill was a pleasure to work with. Regular and consistent communication. 

ANTHONY M.'s profile image
ANTHONY M. 
5 years ago

got the job done 

Danny M.'s profile image
Danny M. 
5 years ago

From start to finish on the refinancing of my home it went smoothly. Also it was quick, would recommend Penny Mac to anyone considering a purchase or refinance. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.