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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,104 reviews
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David R.'s profile image
David R. 
5 years ago

The process started out fantastic because of the attentiveness and professional of Jeffery Benyo. Once the loan process progressed to Rachel Harris that’s when I became dissatisfied. 

MICHAEL S.'s profile image
MICHAEL S. 
5 years ago

Working with Tyler and Jordan was honestly a pleasure. Very friendly/professional and excellent communicators. When I started this process I figured there would numerous issues and there were none. I've already recommended PennyMac to several friends. Thank you. Sincerely, ML Simpson 

THEODORE R.'s profile image
THEODORE R. 
5 years ago

The entire process was easy and very quick 

JOHN C.'s profile image
JOHN C. 
5 years ago

thank you 

DAVID D.'s profile image
DAVID D. 
5 years ago

Process was very easy! 

Kurt W.'s profile image
Kurt W. 
5 years ago

Penny Mac made the loan process really easy and hassle free and that I greatly appreciated. The team was knowledgeable and answer my questions quickly 

PAUL W.'s profile image
PAUL W. 
5 years ago

Kali was extremely helpful. 

SAM COLEMAN J.'s profile image
SAM COLEMAN J. 
5 years ago

The team was very knowledgeable and very patience. Ms. Tameka Wyatt was fun to work with making us feel comfortable especially since everything is done online. 

PATRICK M.'s profile image
PATRICK M. 
5 years ago

It would have been better if I had gone somewhere else. Started precess in Oct 2019, they let my first appraisal expire after telling me we would close mid December. It expired in Jan and I was told 2 weeks after it expired. Had to start over in feb, then they let the pest inspection expire had to get another one. They asked for same documents over and over. I left messages and many times I got no responses. It was the worst refinance in 40 years that I have ever experienced!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,104 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.