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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,861 reviews
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CAROL S.'s profile image
CAROL S. 
on Birdeye

4 years ago

Everyone on the Mac team was knowledgeable, pleasant, and easy to work with. Thank you. 

KATHRYN R.'s profile image
KATHRYN R. 
on Birdeye

4 years ago

Richard was very helpful and friendly. He communicated with me every step of the way. There were some hitches with the closing, but I don’t think it was Richard’s fault. When there were hitches, he worked to straighten them out as quickly as possible. 

PEARL S.'s profile image
PEARL S. 
on Birdeye

4 years ago

I realize we're going through a pandemic and people are working from home, but it was a lengthy process. Liem was accessible and answered the questions he could. I appreciated his quick response. However, our first loan contact with William was great but getting him to respond was an issue. 

JOEL G.'s profile image
JOEL G. 
on Birdeye

4 years ago

Easy to work with. 

William H.'s profile image
William H. 
on Birdeye

4 years ago

NA 

JOSHUA M.'s profile image
JOSHUA M. 
on Birdeye

4 years ago

Great experience. 

SEAN J.'s profile image
SEAN J. 
on Birdeye

4 years ago

In spite of crisis with covid 19, everything went smoothly 

Debra S.'s profile image
Debra S. 
on Birdeye

4 years ago

My loan officer, Jorge, was very helpful and attentive answering all of my questions with kindness and patience. Other employees that I encountered were also very helpful. I have had Penny Mac since purchasing my home 2 years ago and have no complaints. This most recent loan was a refinance and it couldn't have gone smoother! 

PAUL J.'s profile image
PAUL J. 
on Birdeye

4 years ago

Great experience. Highly recommend. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,861 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.