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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,297 reviews
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John L.'s profile image
John L. 
6 years ago

Penny Mac was great to work with. Refinanced Home and it was done quick and professionally... 

ENRICO G.'s profile image
ENRICO G. 
6 years ago

Faster to close, accurate closing cost and not a difference at closing with no heads up. 

Rickey M.'s profile image
Rickey M. 
6 years ago

It was a flawless transaction. PennyMac went beyond expectations and crushed any competition trying to match. The rate was one of the best I ever had. PennyMac is the future if you give them a try. My loan officer is the best in the business. Second to none! 

THOMAS L.'s profile image
THOMAS L. 
6 years ago

There were a few times where I emailed the required and requested documents and the representative still called and asked for the same documents. Repetitive. Try to fix that please 

EDWARD B.'s profile image
EDWARD B. 
6 years ago

Blen was amazing! 

ARTHUR Jackson J.'s profile image
ARTHUR Jackson J. 
6 years ago

Wasn't Happy about the Notary's COVID-19 disclosure - stating she (company) wasn't liable for transmitting COVID-19 in our house. We elected not to sign. 

Gabriel M.'s profile image
Gabriel M. 
6 years ago

Had a few issues at the last moment, but were not caused by Vonnye or Penny-Mac. Vonnye and her manager really stepped up and helped us finalize the closing even though the delays were not on their end. It was a stressful time for the family, but cant express how much they helped. Previous mortgage was with Penny, new mortgage is with Penny happy to be lifelong customers. 

SHELBY W.'s profile image
SHELBY W. 
6 years ago

I originally had my home loan through Penny Mac and decided to refinance with them once interest rates dropped. The process was easy and they reassured me that I would be able to get the best rate with them. They did however take a bit longer than 30 days, but in the end they refinanced my home at a lower monthly cost. I recommend Penny Mac to anyone I know in the market for a home! 

Lori R.'s profile image
Lori R. 
6 years ago

Loan agent was deceptive 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,297 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.