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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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KYLE l.'s profile image
KYLE l. 
5 years ago

Very difficult to discuss the loan with anyone. I own several rental properties and am very familiar with the lending process. This was very disjointed - the time frame and late closing forced me to pay cash for a rental that I didn't want to do. Will be unlikely to use Penny Mac again 

Sherly B.'s profile image
Sherly B. 
5 years ago

Very nice, helpful and answered all my questions. She updated me with the loan process. I’m very thankful she was able to lower down my interest loan. Mahalo! 

JERRY D.'s profile image
JERRY D. 
5 years ago

Constant communication and nice people made the experience seamless. 

James S.'s profile image
James S. 
5 years ago

We love Bailey! 

DOMINIC S.'s profile image
DOMINIC S. 
5 years ago

Everyone involved was very helpful 

William G.'s profile image
William G. 
5 years ago

From the start to the end we could not have asked for a better experience. 

Christopher L.'s profile image
Christopher L. 
5 years ago

Great experience 

KATHLEEN S.'s profile image
KATHLEEN S. 
5 years ago

Provide a process map of who is involved, what happens 1st, 2d and 3d for the refinancing. By the way, the title company's point of contact was the CEO on paper but an agent, in reality. I did not have the agents name until day after closing and they were not available by phone at closing time (630pm EDT). Closing documents were missing 3day refusal notice, and mis- represented an existing easeway on the property. 

DAVID S.'s profile image
DAVID S. 
5 years ago

Professional service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.