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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,861 reviews
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Linda M.'s profile image
Linda M. 
on Birdeye

4 years ago

Refinancing experience went smoothly and quickly with constant communication. Thank you 

HENRY W.'s profile image
HENRY W. 
on Birdeye

4 years ago

The whole refinance experience was awesome! PennyMac this process easy and seamless! We are very happy with the results. 

PETER M.'s profile image
PETER M. 
on Birdeye

4 years ago

Efficient and easy!!  

JONATHAN W.'s profile image
JONATHAN W. 
on Birdeye

4 years ago

Things that were said were not done, then when I questioned them about it, they said that they were to busy. The three hour time difference was a problem, they would call at bad times. I tried to call and sent an email to talk to someone a day or two before closing and no one called. I was told on a separate occasion that someone would call me the day after I closed and it never happened. Over all I would say that they don’t care about the person just getting the money. 

Tracy C.'s profile image
Tracy C. 
on Birdeye

4 years ago

PennyMac Loan Services upload site made it quite easy to fulfill our part of the transaction. The process was a little delayed, probably due to covid, so we were not disappointed. 

JOEL L.'s profile image
JOEL L. 
on Birdeye

4 years ago

👍 

Sergio L.'s profile image
Sergio L. 
on Birdeye

4 years ago

PennyMac was great! 

Justin V.'s profile image
Justin V. 
on Birdeye

4 years ago

Very happy with the entire refinance process. 

DANIEL P.'s profile image
DANIEL P. 
on Birdeye

4 years ago

This was one of the easiest loan process ever! They had an answer for every question and took care of everything! I would recommend Penny Mac to anyone looking for a home loan! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,861 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.