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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excelent service provided in this weird isolation environment!
Very clearly explaining the closing costs prior to receiving the disclosure which was a shock.
I was worried about getting my loan closed in the midst of the pandemic, but my team was great and got it done. Thanks!
the overall process
Excellent job to the PennyMac team!! Couldn’t of asked for a better experience and prompt service!!!!! Thank you PennyMac!!!!!!!!!
Overall process was great
Great experience from beginning to end. Was able to close early. Thank you for everything.
The support received was excellent. Any question I had was answered in a timely manner and the process went very smooth.
This process began before this whole virus thing. John was good with the application. The ladies working from home were as effective as they could. I seldom received info from Michael unless I prodded first through John or one of the ladies. I was never called "to keep me informed" about the process as I was instructed at the beginning. I was not called as I was told I was to be called to follow up; to answer a question; to bring me up to speed. I always had to explain that he was my guy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.