PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
Select a rating
Francis W.'s profile image
Francis W. 
5 years ago

I had been a Penny Mac loan customer 7 years. I had contacted another company for a refinance. Before accepting with the new company, I called PennyMac because they have always treated me well. My initial contact was with Robert McGaughy. He was excellent. Was able to secure a loan with a similar rate and lower fees. He explained the entire process, and made me feel really great. Turned over to Norma Brambila who continued the greatness. Kept me informed and answered all questions promptly. 

MAHSHID L.'s profile image
MAHSHID L. 
5 years ago

Great customer service. 

Chad W.'s profile image
Chad W. 
5 years ago

The process was streamlined and well organized, it went as smooth as possible. 

Robert A.'s profile image
Robert A. 
5 years ago

From start to finish the entire PennyMac team made my Refinance an actual breeze! I will tell anyone that listens to consider PennyMac for their mortgage needs! Thank everyone at PennyMac who assisted with my Refinance!! 

GIRIBABU K.'s profile image
GIRIBABU K. 
5 years ago

Team is so helpful 

IMEE T.'s profile image
IMEE T. 
5 years ago

Great team! All the necessary information was given to us throughout the process. 

JAN JOSEF S.'s profile image
JAN JOSEF S. 
5 years ago

Happy Easter! Thank you for your help in the refi and getting a low rate! In these difficult times, it was a good move to make. 

DALE R.'s profile image
DALE R. 
5 years ago

Very good 

Daniel U.'s profile image
Daniel U. 
5 years ago

Polite, personable, and professional staff. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.