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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was smooth from the beginning to closing. Thankful for my loan officer.
We had trouble what U wanted regarding the Termite inspection. Information wasn’t clear. It took multiple calls from us 2 C what U needed. No 1 explained how we were 2 receive the money until the last minute after we inquired.
Communication was a bit rough as I was unable to call my agent directly and he could not call me. I believe this was a technical issue that was out of our hands but it was very frustrating. Other than that the process was smooth.
Maybe due to covid-19, it was harder for the team to communicate with each other. My prior experience was great but due to todays circumstances, experience was not as good.
Good Experience. Thank You
Excellent communication by Rob Gillespie.
Reid Wright!
Better communications. Explain what and why documents are necessary. Explain what is the buyers forms and what is the realtors.
Will is the best!
PENNYMAC has a 4.4 star rating with 49,299 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.