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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wonderful experience since everything was handled online. Everyone was very informative and extremely nice to deal with.
Had a great experience
Jason Hord is great, however all other associates i have dealt with were lackluster in communication. Could not reach anyone. Loan officer assigned left the company and no one informed me. Previous loan application failed due to me missing a document. However, NO ONE stated this. My old application just simply got denied and i was not told anything was missing. This time around, I was lucky enough to get Jason as my go-to. He was very communicative and reachable.
Great team very willing to find and get you the best rate or best thing possible. VERY EASY PROCESS!!!!!
Robert and crew are great this was easy. Thank you penny Mac. Daniel and Amy Foley 👍
Communication of each step of the process was clear and effective. Loan processing agents were patient in explaining loan options and details which help make the best decision possible. All of my questions were answered in a timely and thorough manner as well. Great experience!
I had an exceptional experience in this refi endeavor and all aspects were handled in a timely and professional manner. I would most definitely recommend PennyMac Loan Services to anyone looking for any type of loan financial services and that this time I would like to thank everyone who was included in this experience. Most grateful and extremely satisfied.
Everyone was friendly and very helpful getting me refinanced and getting what I wanted out of my home. The documents you requested more than once as I answered in the survey were more than likely caused by me and not someone on your end. My experience was great and I will use again in the future.
Very simple and well communicated process from start to finish.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,107 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.