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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,869 reviews
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FRANCISCO RIVERA I.'s profile image
FRANCISCO RIVERA I. 
on Birdeye

4 years ago

We had a great experience with Penny Mac! Highly recommend Penny Mac! Great assistance! 

ROY P.'s profile image
ROY P. 
on Birdeye

4 years ago

Great experience with a knowledgeable staff. Any questions were promptly addressed. 

Dawn W.'s profile image
Dawn W. 
on Birdeye

4 years ago

A great experience. Very fast. 

BILLY M.'s profile image
BILLY M. 
on Birdeye

4 years ago

From the beginning to the finish, with my refinance application, PennyMac had control at all times requesting the information needed from me until the signing. Their Notary was an example of their professionalism, she deserves our appreciation, thank you. 

JOSHUA D.'s profile image
JOSHUA D. 
on Birdeye

4 years ago

Smooth easy refinance process 

JAMES R.'s profile image
JAMES R. 
on Birdeye

4 years ago

THE LOAN PROCESS WAS WAS VERY SIMPLE AND MOVED RAPIDLY TO CLOSURE. 

Linda R.'s profile image
Linda R. 
on Birdeye

4 years ago

Rosario Lopez was wonderful, always got back with me when I had questions. Kept me updated on everything that was going on through the whole process. Rosario was always pleasant when I spoke with her, and for me that's everything. Thank you all my Mac Team. 

EDWARD HALLMAN J.'s profile image
EDWARD HALLMAN J. 
on Birdeye

4 years ago

Thank you for the excellent, timely, and professional service in my loan process. 

ANDREW M.'s profile image
ANDREW M. 
on Birdeye

4 years ago

Got better at the end. Not Georges fault. Score would have been much lower if not for George and VP Nick, however the overall process was not smooth as should be. started in early Feb, closed finally 4/20... about a month after what was initially advised. Had a processor just up & leave a few weeks into the process - so my loan sat unattended. I had to make phone calls to see where it was at. George & Nicholas Orr remedied at end to make sure completed including missed items AFTER signing 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,869 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.