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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had to repeat my goal of the refinance on different occasions several times toward the beginning. I think it falls on poor communication within PennyMac and lack of notes. The service was very professional despite that issue.
The process is simple and easy to go through. The savings were meaningful, and the team which helped me always went above and beyond to make my experience great... and it was!
Very easy to work with and professional.
Every time we had questions it was answered quickly.
Regina was great to work with and was communicating with me through the whole process
Icenia was fantastic! She has great customer service. I enjoyed working with her.
Only mistake they made was a paper check for my overage instead of a direct deposit. Overall fantastic service and easy process.
Very smooth and simple process.
The process was easy, and clear what was needed. I was able to talk to someone whenever I needed to and the notes on the account made it easy for other representatives to answer my question when needed
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,268 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.