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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,010 reviews
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DUANE R.'s profile image
DUANE R. 
5 years ago

We did not have to leave our home to do this. 

GREGORY C.'s profile image
GREGORY C. 
5 years ago

The overall process went as smoothly as possible with little glitches that were quickly resolved. Thanks. 

Craig L.'s profile image
Craig L. 
5 years ago

The refinance was extremely easy from start to finish. 

Elaine B.'s profile image
Elaine B. 
5 years ago

Best rates. 

RICHARD S.'s profile image
RICHARD S. 
5 years ago

Andrew and Albert were fantastic and not only communicating the process but the follow ups that they did to ensure my needs were being met outstanding customer service and 2at a boy’s to these gentlemen 

Ray H.'s profile image
Ray H. 
5 years ago

Andrew did a great job keeping me informed every step of the way. The one issue I had was that the notary was one hour late to our closing, and at first did not communicate that she was going to be late until after our scheduled time 

JOHN W.'s profile image
JOHN W. 
5 years ago

The final numbers changed 3 times in the last week before settlement and then they needed more time because they didn't have enough time for the final numbers to get into the closing people's hands. I was asked for more proof of employment a day or two before the first settlement. Then final numbers were incorrect at settlement delaying us over an hour for signing. The only truly great experience was dealing with Amy Mack. She made the experience tollerable. 

WILLIE E.'s profile image
WILLIE E. 
5 years ago

Everything was taking care of had no worries 

AUSTIN H.'s profile image
AUSTIN H. 
5 years ago

The experience was clear and easy to understand 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,010 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.