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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Too many people were involved in the process. The initial contact person, Pia Collins, could not have been more professional, helpful and cheerful. Almost every contact after that point became a challenge. We were assigned to Ana Eng. If you caught her on a good day, it was a good experience, if not it was a crap shoot. At one point a staffer said I needed to understand because personnel were under a lot of stress. Dennis Wong a manager ,never even returned my request for conversation.
Everyone we encountered was pleasant and knowledgeable. Winston made the initial application process simple and Julian was delightful to work with on subsequent portions of the closing process. He was tremendous and I would love to work with him again. The estimated closing time was about 6 weeks, we closed in 18 days. I guess turning the requested information around in a timely manner helps. 😁
The application process was smooth and easy. Robert Winkler and his team provided me the information I needed in a timely manner.
I was very happy to refinance our home. The rates were great!
Friendly staff.
Quick and easy.
The whole experience was as painless as possible.
We were in a different state from PennyMac and they made it very easy to get an experienced notary to come to our house in order to quickly execute all of our documents. It made the process very easy.
Fast and easy
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,869 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.