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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,010 reviews
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Michael L.'s profile image
Michael L. 
5 years ago

My loan processing agent, Sandra Bienividez, was absolutely amazing. She went above and beyond what was expected of her while closing this loan. I could tell through our conversations that she truly cared and was genuinely excited for my family’s new home. Her actions alone have made me a PennyMac customer for life. 

Heather M.'s profile image
Heather M. 
5 years ago

The underwriter waited until the day before my closing to request explanation of documents and made things very stressful. There was ample time prior to that date to request information. It felt like she waited until the last minute to work the file. 

JOHN W.'s profile image
JOHN W. 
5 years ago

They did a great job 

Steven T.'s profile image
Steven T. 
5 years ago

I am very happy about monthly payments. 

Pamela M.'s profile image
Pamela M. 
5 years ago

Excellent staff helped us every step of the way, attentive. Easy process with online uploads of docs. Closed from home. 

JEFFREY B.'s profile image
JEFFREY B. 
5 years ago

Nathan was outstanding during this process. He kept me informed and communicated with his team and I constantly. Thanks to all and especially NATHAN for your professionalism. 

James Jefferson J.'s profile image
James Jefferson J. 
5 years ago

Just how easy the process was 

JAMES M.'s profile image
JAMES M. 
5 years ago

Everything was explained great and the process was very easy 

GLEN M.'s profile image
GLEN M. 
5 years ago

How simple and fast it was. Everyone was very nice and helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,010 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.