This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I enjoyed working with Hilda during my refinance. This was a unique process due to the closing of her office from COVID 19. She kept up with me from home and was very personable. I appreciate her time and effort.
Fast, easy process.
Joshua and Tameka were extremely knowledgeable and courteous while navigating me through the VAIRRL. Thank you for your continued support and for meeting y families mortgage needs. Please stay safe and healthy.
Better communication and follow up.
Andrew Simon was key to a great success! Bob Meehan
Great communication, lots of help when needed.
they did a great job
Very easy process, as we had an existing loan and Penny Mac treated us with a high level of customer service.
Jason Stevens was excellent and proficient. Responded to calls in timely manner and gave honest and helpful information, and helpful direction. However, Marquez Luck was another story. His lack of communication was noteable, explanations were poor, difficult to reach him, and requested documents numerous times after they had been submitted initially. Requested another agent. but could not get one. He may have worked hard, but I was totally frustrated with him throughout the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,869 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.