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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,008 reviews
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MICHAEL C.'s profile image
MICHAEL C. 
5 years ago

More accurate timeframe. 

JUNIOR B.'s profile image
JUNIOR B. 
5 years ago

Because they took their time with me and was very patient and made sure I was satisfied with everything that was on the loan application 

WILLIAM H.'s profile image
WILLIAM H. 
5 years ago

The first loan officer that I dealt with did not stay on top of emails and documents that I sent. He was aware of our time line and failed to push the loan through. Had to email docs 3 times. When Sara came on boars things progresses quickly. However, we were told that our funds would be wired as we were out of the country. The funds were not wired and all checks sent to our home. They have sat for a week, and now we have to make extra payments bc I will not be able to get them mailed in time. 

Rebecca T.'s profile image
Rebecca T. 
5 years ago

It was a very thorough and streamlined process.  

JERRY R.'s profile image
JERRY R. 
5 years ago

Great job 

Anthony L.'s profile image
Anthony L. 
5 years ago

A very fast and professional refinance experience. 

Juan C.'s profile image
Juan C. 
5 years ago

Jason and his m.a.c. Team kept me informed on the entire process - what and when to expect anything... Great Job! 

WALTER J.'s profile image
WALTER J. 
5 years ago

Straight forward process from beginning to closing, each step was fully explained and all associates were patient and extremely helpful in ensuring I was well informed. 

Dwain J.'s profile image
Dwain J. 
5 years ago

Information received, accuracy of paperwork, loan status updates 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,008 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.