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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,005 reviews
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MICHAEL B.'s profile image
MICHAEL B. 
5 years ago

Norma Brambila, My loan adviser.... 

BERNARD H.'s profile image
BERNARD H. 
5 years ago

The whole process was hassel free and very convenient. Everything went smoother than expected, from providing any required documents to scheduling any and all appointments. Communication throughout the process was great and no questions were left un answered. Closed sooner than expected and was able to get more from my cash out than expected. Overall I would recommend Pennymac to any friends and/or family looking to get a home loan or refinance a current loan. Thanks for all the help! 

Maria C.'s profile image
Maria C. 
5 years ago

Thank you 

ALVIN COOPER J.'s profile image
ALVIN COOPER J. 
5 years ago

Every person that I had contact with whether it was by telephone or online was courteous and professional and took the time to make sure everything was well understood. Overall a very pleasant experience. 

ILYSSA B.'s profile image
ILYSSA B. 
5 years ago

The documents were wrong! I was rescheduled and was handed off to so many different people because no one knew what was going on. The title company sent me someone who spoke broken English, when I requested a specific person I was told they weren’t available but the Notary was in fact available. They lied to her and to me. Not professional at all 

Cathrine M.'s profile image
Cathrine M. 
5 years ago

Very quick process as promised 

Christine R.'s profile image
Christine R. 
5 years ago

Did not get bogged down in bureaucracy and red tape. One point of contact - Jesse - provided a seamless process. 

CHRISTOPHER S.'s profile image
CHRISTOPHER S. 
5 years ago

N/a 

Willie H.'s profile image
Willie H. 
5 years ago

some things were not communicated to me properly , this is why I say all contact should be between loan officer an client . I talk with several people an all would tell me something different this is what I do not call GOOD BUSINESS .. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,005 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.