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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,224 reviews
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Kayla N.'s profile image
Kayla N. 
5 years ago

One of the best company to work for. 

Ronald E.'s profile image
Ronald E. 
5 years ago

Keith and everyone else was very helpful during the whole process. 

ROBERT Hylton J.'s profile image
ROBERT Hylton J. 
5 years ago

Working with Sharon and team was an absolute pleasure. They provided information professionally, accurately and timely to ease the process. 

Jesus R.'s profile image
Jesus R. 
5 years ago

It doesn't matter now. 

KEVIN L.'s profile image
KEVIN L. 
5 years ago

It was very easy and we closed faster then expected! 

HAROLD M.'s profile image
HAROLD M. 
5 years ago

I work at a financial institution that offers home mortgages through a third party processing company. Penny Mac's customer service and communication puts them to shame. I was well informed at all times about the status of my loan application. Jesse was a great communicator and answered all my questions and was great at meeting my expectations. 

Elaine B.'s profile image
Elaine B. 
5 years ago

Dominic Sifarelli and Kristen Griffin were amazing to work with! They both went above and beyond to help me, answer my questions, and explain all the steps in the process. They were prompt in returning my phone calls, and were absolutely polite and respectful. I could not have asked for a better team to help me with my new home loan and the closure of my previous home loan. 

Richard Curtis F.'s profile image
Richard Curtis F. 
5 years ago

I filed a complaint with senior management about the negative attitude, rudeness and terse unprofessional behavior with Mariely Delgado PennyMac Loan Services, LLC Please see emails. 

Ryan K.'s profile image
Ryan K. 
5 years ago

It was quick and easy 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,224 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.