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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,003 reviews
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VICTOR M.'s profile image
VICTOR M. 
5 years ago

Prompt and great communication. 

DONALD K.'s profile image
DONALD K. 
5 years ago

EVERY STEP WAS EXPLAINED JUST THE PAYMENT AMOUNT WENT UP APPROXIMATELY $60 WHEN I SINGED THE FINAL LOAN PAPERWORK. 

Emma V.'s profile image
Emma V. 
5 years ago

I received an email with information to refinance. I talked with loan officer who helped me with application at the begging of January. I submitted documents requested immediately. I did not hear about loan processing for several weeks. Finally I was informed that one document did not have name. I submitted document with name. Tried to call several times to loan processor. Could not talk with her. Time was of essence since two months locked rate was about to expire. Finally loan closed.  

ROSARIO G.'s profile image
ROSARIO G. 
5 years ago

Very helpful personal. Great experience. 

JERRY N.'s profile image
JERRY N. 
5 years ago

Penny Mac has a great team to work with. J.N. 

Victor P.'s profile image
Victor P. 
5 years ago

Effective process from beginning to end. 

MICHAEL Z.'s profile image
MICHAEL Z. 
5 years ago

No snags/surprises; just as expected. 

Christopher K.'s profile image
Christopher K. 
5 years ago

What pleasure it was to work with a well organized team of professionals. I couldn’t of asked for better experience. 

PHILLIP FREEMAN J.'s profile image
PHILLIP FREEMAN J. 
5 years ago

Quick and simple refi. Very pleased with the fact that Penny Mac called me to let me know I could lower my rates. Best service I have ever had from mortgage lender. Thank you for all your help. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,003 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.