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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,871 reviews
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Michael M.'s profile image
Michael M. 
on Birdeye

4 years ago

Short and sweet You guys took care of everything. Good Deal 

STEVEN C.'s profile image
STEVEN C. 
on Birdeye

4 years ago

Penny Mac is an expert with home loans and refinancing, they took me back no questions asked when I got taken by new day loans. They are great and easy to work with. 

HARRISON A.'s profile image
HARRISON A. 
on Birdeye

4 years ago

Responsive and courteous at all times. Did a great job of keeping us posted on progress! 

MANUEL T.'s profile image
MANUEL T. 
on Birdeye

4 years ago

The process went totally great. From the beginning to the end. Elizabeth Estrada kept me informed throughout the process. Thank you Penny Mac team! 

RICHARD H.'s profile image
RICHARD H. 
on Birdeye

4 years ago

I rated the experience great, primarily because of the quick responses from Jesse and others during the process. 

WADE V.'s profile image
WADE V. 
on Birdeye

4 years ago

The lady came to my house and all the paperwork was wrong. Still waiting to hear back from you. We did not sign the papers. 

Edgardo L.'s profile image
Edgardo L. 
on Birdeye

4 years ago

Thank you for your immediate processing of our Refinance.... Thank you that our PMI has been removed. Due to Covid-19 we do hope that Pennymac will have program to help families to augment the burden during this pandemic time and please do inform us if there is one! Thank you very much! 

DOYLE W.'s profile image
DOYLE W. 
on Birdeye

4 years ago

QUESTIONS WERE ANSWERED IN A TIMELY MANNER. 

PAUL G.'s profile image
PAUL G. 
on Birdeye

4 years ago

Super easy, answered all of questions, very responsive 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,871 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.