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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,004 reviews
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RONALD E.'s profile image
RONALD E. 
5 years ago

Good communication! 

DAVID C.'s profile image
DAVID C. 
5 years ago

Having closing documents ready for closing instead of jumping through hoops to make it happen ~ 2hrs past the schedule time. Communicate within Pennymac with regards to the previous mortgage loan to calculate the refinanced IRRL escrow instead of jumping through hoops to correct the $9K diff from what is owed by this 100% P&T disabled Veteran, having to issue a post-dated closing disclosure. Having better communication between the M.A.C. team associate and the originating loan officer 

Andres R.'s profile image
Andres R. 
5 years ago

It was easy and grate service and process. 

CYNTHIA G.'s profile image
CYNTHIA G. 
5 years ago

Very friendly and professional staff. Closed ahead of schedule. If I could give higher then 10 stars I would. HIGHLY recommend PennyMac!!!!!! 

Mikeal A.'s profile image
Mikeal A. 
5 years ago

Very simple process, Ms. Washington called me regularly, and it seemed each time I was about to call and find out about the progress, she called to update me before I needed to ask. Great experience. Thank you. 

VERONICA GUZMAN A.'s profile image
VERONICA GUZMAN A. 
5 years ago

Thank you 

LEON H.'s profile image
LEON H. 
5 years ago

The experience with PennyMac was very pleasing from the beginning to the closing all personal was very nice and helpful . Thanks 

DONALD O.'s profile image
DONALD O. 
5 years ago

Friendly service, easy process,quick response. 

ALBERT K.'s profile image
ALBERT K. 
5 years ago

We were very suprised with the whole process. The whole team was very effecient, accurate, and professional. Very pleased that we closed three weeks earlier than expected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,004 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.