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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
From start to finish the process was easy. I felt like everything was communicated to me timely and in a way that was easy to understand. As most people know the loan process can be hard and time consuming. Penny Mac made it easy from the beginning to the end.
Easy and fast, good communication.
It was an easy process and will save is about $13000 in the first 10 years of our loan.
Great customer service and prompt process.
Team members willingness to assist , explain , and address issues as they arose made the process very easy & free of stress. TY
The rate in the document was wrong and I figured that out, that caused delay on loan and I could have needed to put $1400 out of pocket because of that. When send the needed documents, there wasn't any update for a while, and I had to call, which in return the operator said I have to add fload insurance certificate. I checked with the insurance company and my house is not in fload zone. That turned out that I didn't really needed the certificate.
The process was quicker than I expected.
Good
The team was very professional and pleasant and the closing process was smooth and simple.
PENNYMAC has a 4.4 star rating with 48,003 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.