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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,003 reviews
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Ginea Q.'s profile image
Ginea Q. 
5 years ago

From start to finish the process was easy. I felt like everything was communicated to me timely and in a way that was easy to understand. As most people know the loan process can be hard and time consuming. Penny Mac made it easy from the beginning to the end. 

John H.'s profile image
John H. 
5 years ago

Easy and fast, good communication. 

MICHAEL B.'s profile image
MICHAEL B. 
5 years ago

It was an easy process and will save is about $13000 in the first 10 years of our loan. 

Manya H.'s profile image
Manya H. 
5 years ago

Great customer service and prompt process. 

Winston Lyew K.'s profile image
Winston Lyew K. 
5 years ago

Team members willingness to assist , explain , and address issues as they arose made the process very easy & free of stress. TY 

KABIR H.'s profile image
KABIR H. 
5 years ago

The rate in the document was wrong and I figured that out, that caused delay on loan and I could have needed to put $1400 out of pocket because of that. When send the needed documents, there wasn't any update for a while, and I had to call, which in return the operator said I have to add fload insurance certificate. I checked with the insurance company and my house is not in fload zone. That turned out that I didn't really needed the certificate. 

James Ellerbe J.'s profile image
James Ellerbe J. 
5 years ago

The process was quicker than I expected. 

CARLOS M.'s profile image
CARLOS M. 
5 years ago

Good 

SILVINA G.'s profile image
SILVINA G. 
5 years ago

The team was very professional and pleasant and the closing process was smooth and simple. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,003 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.