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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,871 reviews
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KIRK MACLIN I.'s profile image
KIRK MACLIN I. 
on Birdeye

4 years ago

Jan started off a little shaky and was not certain on some questions I had from the start. However, his Manager Ron O’Niel stepped in and assisted Jan. Ron really help move this process along well. Jan has definitely improved and will be a great asset to your company!! Thank You Ron and Jan!! Great Work!! Teamwork!! 

THOMAS O.'s profile image
THOMAS O. 
on Birdeye

4 years ago

Your people, especially, Greg Johnston were very professional, on top of things and very easy to work with. 

JOHN F.'s profile image
JOHN F. 
on Birdeye

4 years ago

Everything went as planned and it all started with Sydney Barnes (Loan Officer) getting the ball rolling. From there it was a seamless transition to Cheree' Payton (Home Loan Specialist) taking over and seeing that all my questions were answered in a timely manner. I want to thank the whole "M.A.C Team" for their dedicated effort in helping us reach our end goal and completing the entire refinance process rather quickly. Kudos to PennyMac! Much appreciated! 

RANDALL P.'s profile image
RANDALL P. 
on Birdeye

4 years ago

the process was made very easy 

FRANKIE A.'s profile image
FRANKIE A. 
on Birdeye

4 years ago

PennyMac has great customer service. Unlike other companies PennyMac has not sold my loan to another company. I have been with PennyMac since 2015 and have already refinanced twice. Both times were seamless and closed on time. Thank you!! 

Earl Farr I.'s profile image
Earl Farr I. 
on Birdeye

4 years ago

Great 

RAY C.'s profile image
RAY C. 
on Birdeye

4 years ago

Very, very helpful and cannot say enough good things about the mac team Blen, and Thomas were true professionals. 

Jeffery W.'s profile image
Jeffery W. 
on Birdeye

4 years ago

The dogged devotion and dedication of my penny Mac team to get the job of closing done accurately and efficiently. 

NICHOLAS K.'s profile image
NICHOLAS K. 
on Birdeye

4 years ago

Ease of process very helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,871 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.