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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If my loan officer would have cared just a little bit about my self and my loan. It took almost three months to close a refi cash out. The only time he talk to me was to start the loan he was happy to call then. This has been the worst experience I have ever had. As soon as possible I will be finding another back. It makes me sad because you all ha e been wonderful. Helped me save my condo at one point. To have it shoved in your face and down your throat that your not just commission.
Everything went smoothly.
This was one of the most disorganized stressful experiences we have had with a loan. The communication was terrible, not just with our loan officer but with her supervisor as well. Our issues were not addressed until we had to go to the next level of management. If we do decide to refinance in the future, we will not be going with pennymac for our future needs.
John is very responsive and personable. All my questions were answered promptly and the process was actually pleasant. I could not have asked for it to go better. Very happy.
Eric Briggs was a pleasure to work with. Very professional, prompt and attentive. Me and my wife would highly recommend him to anyone considering a mortgage or a refinance. Thanks again!!
Everything went very smoothly and quickly.
We had a very good experience with Penny Mac they helped me with the refinancing process. They helped me each step of the way. When I called all of the associates on my team were very helpful. Thank you for all the
The entire refinance process was easy and quick
Things were generally convenient and easy. It would have been nice to spend less time on hold on the phone though.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,871 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.