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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr Juan Cruz explained the process at the beginning and it worked out as he said it would. Ms Masuda and others answered my phone calls whenever I was confused and quickly reassured me that things were going as planned. Thank y’all for getting it done!
The rate of 2.75% was the best available. I checked with other sources. Communication with Penny Mac was not that great. I still have some questions and left a phone number to get the questions anaswered
Super fast and accurate refinance! Thank you
N/a
My loan experience was terrific from start to finish. All my requests were responded to promptly and fulfilled with a sense of urgency. Awesome job!!
Happy we completed our application before PennyMac stopped offering HELOCs.
If my loan officer would have cared just a little bit about my self and my loan. It took almost three months to close a refi cash out. The only time he talk to me was to start the loan he was happy to call then. This has been the worst experience I have ever had. As soon as possible I will be finding another back. It makes me sad because you all ha e been wonderful. Helped me save my condo at one point. To have it shoved in your face and down your throat that your not just commission.
We had a very good experience with Penny Mac they helped me with the refinancing process. They helped me each step of the way. When I called all of the associates on my team were very helpful. Thank you for all the
The entire refinance process was easy and quick
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,871 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.