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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole process was very smooth and it was done within 3 weeks
We "closed" in January, but instead of a smooth transition to or new loan we had over a month of zero communication while the funding was pulled, multiple calls where I was told someone would call me back and didn't, credit hits and fines that had to be fixed, and foreclosure notices on our home. We finally got a call from someone who told me everything was resolved but that he had been told to NOT communicate with me while they fixed this mess. What the hell??? What a horrible experience.
It was fine
flawless experience
Started good and went down hill after the first two closing were schedule and no one showed up and no phone calls from anyone on my "TEAM"... then the underwriters were seriously ridiculous.. We needed to wait for a pay stub on the 25th of February .. with that held up the refinance for 30 days and Penny Mac has to pay for the extention ..and appraisal that wasn't suppose to be done … All of the sudden on Feb.20th we get a phone call Flavio saying we were approved closing was set for Feb.24th ..
Great
Thank you
Quick refinance. Good rate. Easy to do business with.
Greg was very helpful and responded quickly to address my concerns.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,989 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.