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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda Frazier was outstanding, friendly, courtious, prompt and kept me updated regularly. Can't say as much for the escrow dept. They paid out part of the refund that was supposed to be covered by the loan. Big thank you to Linda for all her help !
Easy process and glad we did it.
The process was easier with PennyMac compared to another lender we have used in the past. However, there were times we received requests to send the same documents over and over. Overall, the process was quick and we closed on time.
Our long-time bank beat PennyMac's rate by 1/8 point. We decided to continue with PennyMac because we had received excellent service, including a promise to close quickly. The quick closing made up for the 1/8 point rate difference because of hoe much we were saving on interest versus the old loan.
Hildia was great and kept in touch with me thru process.
.
Regina and Julia Shupe were great.
Cheree was wonderful. It was the closing process that was ridiculous and and not accurately handled. They rescheduled my closing three times due to the closing team not submitting the accurate information to the title company. I had attorneys and the title company calling me thinking that a closing was going to take place only to be told almost an hour later than the scheduled closing time that it would not be happening. Cheree and her manager Nancy still worked hard to complete.
Great to work with! Closed refinance early!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,871 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.