This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you! I would highly recommend to anyone I know interested in buying a home! Thank you Layal and, Anna.
More communication initiated by PennyMac. If we wanted information we had to reach out. We felt like we were just a small fish in a big pond to PennyMac. Communication was great the last 2 days but our final closing information was given to us hours before closing.
The entire MAC team, and most especially Sara Olsen, were absolutely fantastic !! I sincerely appreciated the weekly phone calls from Sara, keeping me apprised on the progress of my loan and answering any of my questions and addressing any concerns I had. The weekly phone calls and updates added a very personal touch to the process and it was something I truly appreciated. KUDO's to the entire MAC team and my personal rep Sara, she was a true gem !!!
N/a
Nick was very proactive and consistent in communicatin requests and expectations, and updating me in the process. Plus he was just nice to deal with
.
They made it a very efficient process. They did everything what I was told from the beginning correctly.
Professional Service. Thank you so much!
The process of 60 days was too long. We already had a loan with you & we’re refinancing. Thought it would take maybe two weeks to process. We had been approved by two other loan companies in only a two week process. We felt the communication wasn’t good. We had to make calls to follow up & spoke to several different people each time instead of only one person for our process. The other two loan companies were calling us & keeping us up to date as well as emailing. Hopefully things get better.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,871 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.