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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
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DENNIS Pena C.'s profile image
DENNIS Pena C. 
5 years ago

Norma is very professional, knowledgeable, and highly recommended.. 

ROBERT P.'s profile image
ROBERT P. 
5 years ago

Mrs. Norma provided updates evertime something changed no matter how small. We were pleased with her and the Penny MAC family through the whole process. 

Susan R.'s profile image
Susan R. 
5 years ago

It was very smooth and easy. This was my second loan with PennyMac and I really enjoyed the loyalty benefits. The communication was great throughout the whole process. I’m very glad I stayed with PennyMac! 

TERYL K.'s profile image
TERYL K. 
5 years ago

Information given was clear and concise. Especially loved that the notary came to my home to retrieve signatures. 😊 

De Nell L.'s profile image
De Nell L. 
5 years ago

I have never had a lender do what it takes to keep a customer. Very pleased to stay with PennyMac and happy they reached out to keep the relationship. Refi was swift and easy. Thank you PennyMac!! 

Peter Z.'s profile image
Peter Z. 
5 years ago

Process went smoothly considering the volume of requests you must have been experiencing 

Terry C.'s profile image
Terry C. 
5 years ago

I thought the closing fees that PennyMac charged were extreme and that added to my loan and put me back to where I started 2.5 years ago.  

ZSOLT S.'s profile image
ZSOLT S. 
5 years ago

Very easy and quick. Thanks 

NORMAN K.'s profile image
NORMAN K. 
5 years ago

It was all great through the whole process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.