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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,989 reviews
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Caleb J.'s profile image
Caleb J. 
5 years ago

Brandon and DeBorah were great, super friendly and very attentive. This process was stress free. 

Donald H.'s profile image
Donald H. 
5 years ago

Deny kept us informed of the process and changes in final closing costs due from us at closing. 

ROBERT B.'s profile image
ROBERT B. 
5 years ago

Our needs were met with friendliness and accuracy. 

DOUGLAS A.'s profile image
DOUGLAS A. 
5 years ago

Everything was communicated accurately & timely throughout the entire process. 

Deborah T.'s profile image
Deborah T. 
5 years ago

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HUMBERTO G.'s profile image
HUMBERTO G. 
5 years ago

The whole process overall was good, Some aspects could be improved. It did not seem like there was good communication between the processing and the follow up. I was being told my process was complete and up to date and the next moment I'm being asked more docs. It just was not very clear at times. 

CARLETTE J.'s profile image
CARLETTE J. 
5 years ago

The process was fine. There was more technology/telecommunication involved then actually speaking with someone. I guess that is a convenience thing, but I prefer to speak to people instead of communicating via emails. 

Kevin O.'s profile image
Kevin O. 
5 years ago

Everything was good 

Eric A.'s profile image
Eric A. 
5 years ago

Had issues with APR rate and loan origination percentage. Had to go back and forth with loan officer 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,989 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.