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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,818 reviews
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FELIPE DE V.'s profile image
FELIPE DE V. 
5 years ago

Austin was a great representative to work with. The refi process was seamless. Good job! 

JOSEPH D.'s profile image
JOSEPH D. 
5 years ago

Tom was very patient and helpful. We played phone tag in the beginning but he was understanding ND helpful when we finally got to talk. 

Allison M.'s profile image
Allison M. 
5 years ago

Every employee was exemplary. I would absolutely use PennyMac again.  

JAMES F.'s profile image
JAMES F. 
5 years ago

Seamless transaction from start to finish. 

BRADLEY A.'s profile image
BRADLEY A. 
5 years ago

With a bit of negotiation back-and-forth we got the job done. Much appreciated. 

Tim F.'s profile image
Tim F. 
5 years ago

Too many hiccups throughout the process. 

Raul Perez B.'s profile image
Raul Perez B. 
5 years ago

Good customer service 

CHERYL H.'s profile image
CHERYL H. 
5 years ago

The people I worked with were very knowledgeable and professional. 

Robert S.'s profile image
Robert S. 
5 years ago

Streamlined process with initial answers that were encouraging. When proposal specifics were shared, they were better than I expected. Nick and Penny Mac are responsible for adding me as a loyal customer because they delivered and exceeded my expectations. Now, just do not sell my loan to some third party! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,818 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.