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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication closer to the closing so I felt more confident we had everything squared away for that.
The rate that was locked in was different from the rate we closed.
Sandra was a Rockstar, everyone else dropped the ball. She needs credit for the work she put in, but your team that does with the VA dropped the ball and almost lost me a home. If it wasn’t for Sandra and Letisha this deal would have fell through. Randall Wertz
Overall Amanda was very professional and was helpful all the way through with here timely responses to my questions
Everything went very smooth. Thank you so much.
+From the begining of the loan process to the end, Pennymac answered all are questions. Their tec-support people walked us through all our technical questions and were very patient with us. All the people we communicated with respect and courtesy
Sometimes I’d go longer than a week without an update.
I explicitly requested that only Austin be the person making outbound calls to me. I subsequently received 3 outbound calls from people who were not Austin. In fact, I never heard from Austin again. Closing expectations were a mess. I spoke to 3 people, all of whom told me 3 different things and did not explain anything accurately. Except for Frank and Ashton. They are good employees
She was amazing and it was a pleasure working with Brittany.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,521 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.