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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mostly online or phone call process made it easy to work and still get the process done. Closing was easy they came to me and worked with me even with difficulties
The loan officer was amazing. Latrice was good. She just couldn't answer my question regarding the total of the appraisal fee. I wanted to know why I was being charged $200 at closing on the CD. I asked what the appraisal invoice list as the total fee but she didn't know. She kept saying I was getting cash back which I know but the charge is still unknown. Other than that she was great with contacting me.
Everyone I dealt with from beginning to end were helpful. Any time I had a question it was always answered in a timely matter. No hiccups.
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I did close two months after the initial date expected.
Great service, fast responses.
Ammie and Derek were both very helpful and had no problems answering my questions as they came up. I have a hard time keeping track of deadlines, so I appreciated that Ammie would reach out to me on a regular basis to make sure that documents were being completed on time. I had no worries at any point during the process.
The way the people and Ammie Mack handle and server us was amazing. She was every professional and handle us with respect, polite, courteous way and listen carefully to our remarks or concern and passed the information on. Thank you Ammie Mack.
The process was great from beginning to end. Really it was quicker and easier than I expected
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,099 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.