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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Katie C.'s profile image
Katie C. 
3 years ago

Everyone that I spoke to was extremely nice and very helpful. 

Shankar N.'s profile image
Shankar N. 
3 years ago

Thanks Team Penny Mac 

James Stewart J.'s profile image
James Stewart J. 
3 years ago

Grace was great! 

Judith M.'s profile image
Judith M. 
3 years ago

All requested documents should be made clear at the very start of the loan. There were too many people involved. I wish one processor would continue with you through the whole loan. I think this was the worst experience I have ever had buying a home and my late husband and I have bought 7 homes together during our 50 year marriage. I have had no problem with PennyMac with my previous loan, that's why I chose it for this loan. I hope this will be taken as constructive criticism and you will see if som... read more

Larry Kelly J.'s profile image
Larry Kelly J. 
3 years ago

Great experience 

Joey S.'s profile image
Joey S. 
3 years ago

I had a great experience. Norma did a great job at Keeping me updated & easing all of my first time homebuyer anxiety’s. The entire process went incredibly smoothly and that I am thankful for. 

William C.'s profile image
William C. 
3 years ago

Your site to review and sign documents is terrible. The issues with your webpage are to difficult to explain in an email. If you call me at 703-465-1164, I will be more than happy to explain the issues with your webpage. However, Sandra was outstanding in communicating with me. Your webpage is worthless!!! 

Mostafa J.'s profile image
Mostafa J. 
3 years ago

Thank you for your assistance 

Keith G.'s profile image
Keith G. 
3 years ago

Doing a refinance loan thru PennyMac was a Great experience. I recommend their services to anyone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.