This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Documents were requested multiple times
We had multiple loan officers helping us throughout which was hard to have good communication as our application changed hands three times
Great experience!
Very helpful when we added our daughter to the loan and keeping us informed when documents were needed.
Grace Sparks helped us through the process of buying our new home and she was excellent! She was very helpful and smart.
All information was communicated to me clearly and my expectations were met.
I have never had a loan process go so smoothly as this loan, and it was fantastic from start to finish! The Pennymac team worked together to get my loan through as quickly and as efficiently as anyone could expect but Paulette Wiley, the Loan Specialist who processed my loan, was nothing short of amazing. We traded phone calls and emails throughout the process she was always available to me if I had any questions or concerns. Her demeanor was so pleasant and friendly, I felt that I was in good hands, and no matter how m... read more
Working with Ms. Wiley made the process smoother. She was patient with my questions and her demeanor was always pleasant. She returned calls in a timely manner. Had it not been for her I might have not compled the process.
My agent Ammie Mac explained everything in detail. She was kind, accurate, and I never wondered where we were in the process as she would call and check in.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,521 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.