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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was very pleased by the patience taken with answering all my questions and guiding me through my refinance experience.
Understanding my unique circumstances. 4.5 stars out of 5
There was missed information causing the closing to push back multiple times I’m not sure where the ball was dropped in the process but once discovered it was handled in a relatively timely manner.
COMMUNICATION. It was extremely difficult to get in contact with Ashton when we had questions.
Kept us updated and returned calls.
The level of communication.
Great interest rate for our loan, and a very professional and considerate staff to deal with as buying a home can be very stressful and they helped lower my stress levels.
Everything was good. Just waiting on ‘overnight Mail for distribution, etc.
Overall, good communication and smooth process.
PENNYMAC has a 4.4 star rating with 49,506 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.