This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I think I have to give a "Shout out" to the loan originator "Christa" who follow-up with Anna from beginning to end to ensure it all went smoothly.
Let me be clear that Justin was amazing. I filled out the survey with mostly positive answers so he could be recognized and get credit for his work. Him and Vincent Chu saved the day for us. This process was actually horrible and I will never use Pennymac again if we need another loan or to refinance and I will not recommend Pennymac to anyone, ever. The loan process is over-complicated and unclear. The online portal is not very efficient and it kept asking for the same things over and over again. It was a refinance and shou... read more
Tynisha was very helpful and answered my questions every time I called her. Easy to work with and very caring.
Mr. Gallo was great. He was prompt, kept us informed and was extremely polite. He deserves a bonus!
A lot of back and forth regarding new things that were coming up in the LE but not communicated until I questioned. Joseph Gallo was great.
No Comment.
Great communication and friendly.
The process was easy and stress-free because Joseph Gallo and the PennyMac team clearly communicated the process. Joseph kept in touch throughout the process and provided status updates regularly. This helped us manage our expectations.
Fast easy process
PENNYMAC has a 4.4 star rating with 48,618 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.