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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
easy to work with, friendly, and most of all fast.
Kaitlyn was great. She communicated very well and was always available to answer any question we had.
Outstanding service thank you Grace
Rosario, our processing agent, was great to work with on this loan. She responded in a timely manner and made the process as easy as possible.
Great communication
I was very happy with the experience altogether. They were not pushy like some other lenders were. They responded everytime I had a question and explained everything.
I was a little stressed because I've never refinanced before and the circumstance causing me to refinance was less than ideal but I was given updates on the process each week.
I started the process on December 23,2021. I had to do 4 different applications. It was ridiculous. My rate went up because of it. Finally once Mariela came to me things moved faster. She was the only reason I stayed with Pennymac. I was already an existing customer. It shouldn’t have taken that long.
Kayla and the others on My M.A.C. Team where always friendly and made sure all of my questions (and I had a lot) were answered to my total satisfaction. Kayla checked in on a regular basis to make sure I was understanding where we were in the process and what to expect in the next phase.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,143 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.