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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
personal communications
My wife and I want to thank everyone involved in our refinance process, good team effort.
Good stuff, no issues.
Very timely and easy process over all
Brittany Jones was fantastic! She was always ready to answer any questions I had & if she wasn’t available right away, I just had to leave a message and she always got back to me Before she left for the day! No one hardly ever does that these days! Brittany is Awesome! She is an amazing processor and works diligently to make sure everything goes as smoothly as possible for you!!!
Better communication, timely replies, actually being able to talk to elycia and Veronica. If the people who answered the phone actually knew the answer and/or took the time to get the correct answer.
Jon was great and communicative. I knew what was being requested and required but ran into issues with some of the signature pages but allowing e-signature. We closed on time (a day early in fact)! Everything went very smoothly and I will recommend to others!
Jon was a true professional! His knowledge, expertise and energetic personality made for a great experience. Thank you, Jon!
The process was very easy and complete. I made changes along the way and was always received and processed immediately with expected results. Spoke with a number of representatives along the way and always received accurate, professional and accurate responses, and in a very timely fashion. Happy with the process. Thanks
PENNYMAC has a 4.4 star rating with 48,107 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.