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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,107 reviews
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Ronald A.'s profile image
Ronald A. 
3 years ago

personal communications 

Michael F.'s profile image
Michael F. 
3 years ago

My wife and I want to thank everyone involved in our refinance process, good team effort. 

Matthew W.'s profile image
Matthew W. 
3 years ago

Good stuff, no issues. 

Jessie B.'s profile image
Jessie B. 
3 years ago

Very timely and easy process over all 

Mark U.'s profile image
Mark U. 
3 years ago

Brittany Jones was fantastic! She was always ready to answer any questions I had & if she wasn’t available right away, I just had to leave a message and she always got back to me Before she left for the day! No one hardly ever does that these days! Brittany is Awesome! She is an amazing processor and works diligently to make sure everything goes as smoothly as possible for you!!! 

Anderson B.'s profile image
Anderson B. 
3 years ago

Better communication, timely replies, actually being able to talk to elycia and Veronica. If the people who answered the phone actually knew the answer and/or took the time to get the correct answer. 

Desiree B.'s profile image
Desiree B. 
3 years ago

Jon was great and communicative. I knew what was being requested and required but ran into issues with some of the signature pages but allowing e-signature. We closed on time (a day early in fact)! Everything went very smoothly and I will recommend to others! 

Cody B.'s profile image
Cody B. 
3 years ago

Jon was a true professional! His knowledge, expertise and energetic personality made for a great experience. Thank you, Jon! 

Walter S.'s profile image
Walter S. 
3 years ago

The process was very easy and complete. I made changes along the way and was always received and processed immediately with expected results. Spoke with a number of representatives along the way and always received accurate, professional and accurate responses, and in a very timely fashion. Happy with the process. Thanks 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,107 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.