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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,004 reviews
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William W.'s profile image
William W. 
3 years ago

It was a very simple process. 

Manoj T.'s profile image
Manoj T. 
3 years ago

Seamless, responsive and on time. 

Juan R.'s profile image
Juan R. 
3 years ago

he was very thorough and helpful. 

TONYA THOMPSON E.'s profile image
TONYA THOMPSON E. 
3 years ago

Everything was great. The entire staff was very professional and experience in conversations. 

Cristobal A.'s profile image
Cristobal A. 
3 years ago

Our first loan officer Oscar was great, but after his service everything was horrible, Paul was hard to understand and didn’t communicate well 

Gregory C.'s profile image
Gregory C. 
3 years ago

FOLLOW UP AND COMMNICATION POOR 

Jillian C.'s profile image
Jillian C. 
3 years ago

Please don't ask for documents twice, makes me thing you messed something up. Also, if someone says they are on vacation for a certain amount of time, please adhere to that person's request and font contact them during their vacation time. 

William D.'s profile image
William D. 
3 years ago

Reasonably fast, accurate and professional 

Marilyn G.'s profile image
Marilyn G. 
3 years ago

This has been a great experience. You guys made what would normally be stressful situation such an easy process. I am so glad with my decision to refinance with my original mortgage company because you guys have proven to care about your customers and have excellent customer service. You are honest and upfront and even with the conditions changing and how upsetting it was to hear , after thinking about how much financially it was the best decision I know you are also concerned with helping your customers improve their financ... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,004 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.