PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
Select a rating
DEBORAH D.'s profile image
DEBORAH D. 
3 years ago

No. I will not 

Sean W.'s profile image
Sean W. 
3 years ago

The communication and expectations were clear and timely. 

John B.'s profile image
John B. 
3 years ago

Trying to access the documents on the website was very difficult at times. I had to contact web support on more than one occasion. 

Giselda L.'s profile image
Giselda L. 
3 years ago

Cash to close was very unclear even to the day of closing. My closing disclosure said one amount but I was told to pay a higher amount.... also, I was charged with Points when I did not needed to pay for it because my house appraised for way more than expected. No one could explain why I was getting charger for it... Barry was amazing!!! He was on top of all details and help me to get thru this time... 

Matthew C.'s profile image
Matthew C. 
3 years ago

👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 

Jennifer G.'s profile image
Jennifer G. 
3 years ago

Great job from everyone 

Jason S.'s profile image
Jason S. 
3 years ago

My loan officer was great and walked me through the entire process. With weekly calls and updates and working with the underwriters to try and get exceptions to repairs. (Exterior paint in New England winter) 

Charles C.'s profile image
Charles C. 
3 years ago

Everything that was told and communicated to me was precise and accurate 

Edward H.'s profile image
Edward H. 
3 years ago

Our PennyMac Refinancing process was a very quick and easy process. The MAC Team was very knowledgeable, friendly and so very helpful. They made the process very easy for us. We are so happy and will recommend PennyMac to everyone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.