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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Jeffery J.'s profile image
Jeffery J. 
3 years ago

Quick, Accurate, and on time. 

Andrea L.'s profile image
Andrea L. 
3 years ago

Everything went well. Thank you! 

Virginia M.'s profile image
Virginia M. 
3 years ago

I had to continually reach out to my original loan person Matt to clarify information that Charles relayed to me. He was consistently incorrect and even called after I had closed the load to let me know I needed to close it. Verifying my income was a nightmare and it took the load and extra 3 weeks to close. 

Justin H.'s profile image
Justin H. 
3 years ago

Everyone was extremely accurate, timely, pleasant, and knowledgeable. I couldn’t have asked for a better experience. 

Matthew P.'s profile image
Matthew P. 
3 years ago

Great experience feeling with Penny Mac. Helpful the whole way thru the process 

Jerry D.'s profile image
Jerry D. 
3 years ago

Great communication from Evelyn, loan officer brad did not reply to my emails or return my phone call after loan was originated and in processing. Very disappointed with him. Everyone else was great! 

Kenneth L.'s profile image
Kenneth L. 
3 years ago

Thank you Brandy, very pleasant experience.. 

WAYNE B.'s profile image
WAYNE B. 
3 years ago

Communication was great. Requests for information were clearly articulated. 

Andrea S.'s profile image
Andrea S. 
3 years ago

Marcia was very professional and provided so much help to us. She promptly answered every question that we had. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.