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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Listened too. I tried to explain several times about the Lincoln Savings information, but no one really listened to me. Waited online for several hours at least 3 times and no call back as promised.
Linda was so great, walking me through everything and explaining it to a clear understanding
Great job !!
From start to finish, there was hardly any communication explaining the process from the PennyMac Team. We constantly had to contact PennyMac to clarify and receive information. WE ARE STILL WAITING FOR A CONFIRMATION LETTER (or communication) THAT OUR LOAN HAS CLOSED. Respectfully request you review your communication process with applicants for a better experience.
Process was quick and easy.
Awesome customer service skills. Knowledgeable, resourceful
They never told me my husband had to be present and sign. Otherwise, efficient, great communication, and responsive l.
It was great from start to finish!
I was going through a difficult time being as though my father had passed during this time. The PennyMac team members were very patient and kept me well informed with every step. I am thankful for the patience and kindness expressed. I will refer my family and friends to this company. Thank you, Melita Hicks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,615 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.