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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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Joseph P.'s profile image
Joseph P. 
3 years ago

The loan rate and terms could not be beat. Veronica was helpful and responsive but the size of Penny Mac makes it difficult to have an experience that feels personal. 

David M.'s profile image
David M. 
3 years ago

Everything was fine 

Volodymyr V.'s profile image
Volodymyr V. 
3 years ago

Timely response 

JOSE H.'s profile image
JOSE H. 
3 years ago

Everything went as planned and was painless. No issues or surprises. 

Michael D.'s profile image
Michael D. 
3 years ago

Amanda was fantastic. The delay was due to the appraisers in Hawaii. 

EUGENIO V.'s profile image
EUGENIO V. 
3 years ago

Our granddaughter had to pay off her car loan because you wouldn’t accept her way of paying State Farm large amounts then having them take out monthly payments. Even after sending her bank statement proving the money came out of her account. That is just too rigid! Luckily she had the saving to pay it off or we wouldn’t have been able to get our refinance! Which we found shocking because we have excellent credit and always pay our mortgage on time plus extra every month. Next there was a hold up on our privately owned solar ... read more

Kareem R.'s profile image
Kareem R. 
3 years ago

Communication was great and e-mails were answered promptly. Received great service from Brandon. Thanks again. 

Lindsey D.'s profile image
Lindsey D. 
3 years ago

Easy to apply and complete online/over the phone/email. Appreciated everyone going above and beyond to help me understand the process and get the best loan option for me. 

Clayton P.'s profile image
Clayton P. 
3 years ago

Pennymac did what they said they would. My loan was as expected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.