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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,159 reviews
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Kathleen H.'s profile image
Kathleen H. 
on Birdeye

2 years ago

We closed in a month, Hilda called when she said she would and Andrew was also helpful. 

Seth S.'s profile image
Seth S. 
on Birdeye

2 years ago

Good experience 

WILLIAM L.'s profile image
WILLIAM L. 
on Birdeye

2 years ago

Smooth process. Serviced well. 

AUSTIN P.'s profile image
AUSTIN P. 
on Birdeye

2 years ago

It would have been better if your underwriting department properly analyzed documents in a borrower's file. 

Lynda A.'s profile image
Lynda A. 
on Birdeye

2 years ago

PennyMac did what they said they would do. What a unique idea! 

Johanna G.'s profile image
Johanna G. 
on Birdeye

2 years ago

Mariela was great. I communicated more with her then the person getting credit for the loan. 

Samantha M.'s profile image
Samantha M. 
on Birdeye

2 years ago

We are very happy with the home loan process. It was easy, any questions we had they would answer, and advice us. After trying multiple times in the past with other lenders I can most definitely say this was the best experience, from pre-approval to closing, everything went smooth and stayed on schedule. We finally have a place to call our own. Thank you so much for the amazing team at Penny Mac we appreciate the hard work you guys did so we didn't have to worry at all. 

Gabriel N.'s profile image
Gabriel N. 
on Birdeye

2 years ago

Great experience. Very understanding. Only had the one hiccup with the inspection report. 

Peggie F.'s profile image
Peggie F. 
on Birdeye

2 years ago

Very good worker 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,159 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.