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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,114 reviews
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Keith P.'s profile image
Keith P. 
3 years ago

I think for me find the loan agent could have tried to looked into more ways to make the process of getting approve for a loan easier for a borrow would be great. it’s that underwriting review it’s a very very stressful part . if we can make that part smoother When someone start a process to get a loan it’s life changing. We all hope for something better in life. sometime when we calling for something we may not ask the right question or we are asking for something that not going to work us. 

Justin H.'s profile image
Justin H. 
3 years ago

Everyone was extremely accurate, timely, pleasant, and knowledgeable. I couldn’t have asked for a better experience. 

Michael F.'s profile image
Michael F. 
3 years ago

Great job 👍 

AUBREY W.'s profile image
AUBREY W. 
3 years ago

To many request and multiple same requests for same documents downloading was really bad did not give place for explanation 

Terence C.'s profile image
Terence C. 
3 years ago

Great communication with Evelyn. Questions were answered promptly. Mostly accurate however funding was delayed by three days but Evelyn handled that very well. 

Magie M.'s profile image
Magie M. 
3 years ago

Everything went well with the loan process. The best experience was when they tried to reach my husband even if he’s in far away island they will absolutely send someone for notary out there. That’s amazing! Process is so fast and the outcome is excellent. Ms Linda Horne who gave her best shot to make this process the best experience we’ve ever had. Thank you. I will absolutely recommend PENNYMAC to my friends and family. 

Nicholas B.'s profile image
Nicholas B. 
3 years ago

It was great and fast. 

GIFTY A.'s profile image
GIFTY A. 
3 years ago

I appreciate the assistance but the refinance took much longer than expected. Had two appraisals with large margin numbers. Nonetheless I like that they took the extra time to take care of my concerns. 

JENNIFER MENSIK K.'s profile image
JENNIFER MENSIK K. 
3 years ago

Tynisha was great! She provided great communication and is so polite. I would be happy to work with her again. I never had any issues and always knew what was going on and what I needed to do. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,114 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.