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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,796 reviews
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Noe H.'s profile image
Noe H. 
3 years ago

I thought it was a smooth transaction. 

ERIC G.'s profile image
ERIC G. 
3 years ago

Closing was booked and we were told everything was in good order. Then we received a follow up email asking for us to complete an additional work verification document for my wife. I sent two emails one to Savannah and one to Cathy Caligiuri asking for requirement to be waived as it came after the fact of Pennymac saying all was in in good order, with closing being booked. They never responded to my emails. Additionally, we have never missed a payment since inception of loan in October 2012. We also both have excellent cr... read more

Kareem R.'s profile image
Kareem R. 
3 years ago

Communication was great and e-mails were answered promptly. Received great service from Brandon. Thanks again. 

Robert Loy I.'s profile image
Robert Loy I. 
3 years ago

Not receiving multiple/duplicate emails from Brittany/Jordan ... # of phone calls back & forth to get closing disclosure correct. 

Clayton P.'s profile image
Clayton P. 
3 years ago

Pennymac did what they said they would. My loan was as expected. 

Chris D.'s profile image
Chris D. 
3 years ago

Elyccia was very prompt and helpful. She was able o answer any questions we had and walked us through this process without any problems. 

Janelle H.'s profile image
Janelle H. 
3 years ago

Communication was great, any question I had was answered promptly and clearly. 

LARRY M.'s profile image
LARRY M. 
3 years ago

Everyone was informative and helpful and accurate and consistent with information 

Zachary R.'s profile image
Zachary R. 
3 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,796 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.