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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent customer service
The whole process was very smooth and my loan processors made it very easy. From start to finish everyone involved did a great job !!
Payoff quotes wasn’t updated and I was told it would be done 48hrs before closing and that didn’t happen!
No additional remarks
Original numbers and closing documents did not match, had to re-do entire process. Linda was very rude each time she had called and wouldn’t speak to my wife about anything having to do with the loan even though everyone else at pennymac was able too! Shalimar and mark stellings were wonderful throughout the process, everyone else not so much.
As fast as last time
I’m glad I had a GREAT experience . My PennyMac team was great at any steps of refinancing process. Thank you team members.
I started the official process aug.2021. Closed in april 2022.i dk what exactly was happening for the length of time and switched so many processing agents.all the way to the day bfr closing..also same loan officer until day bfr closing.i am pleaesed with new payment but overall there good.
Clear communication and expedient timeline.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,614 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.